Medical Support Assistant (Patient Registration)

Description:

The position is located at the Indian Health Service Units in Poplar and Wolf Point, MT. The incumbent provides registration and eligibility services which are the key point of interaction with patients to obtain and process demographic and insurance information for Alternate Resources, patient registration, Purchased Referred Care (PRC) services, and other pertinent health information.

Requirements:

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

MINIMUM QUALIFICATIONS

GS-04: One (1) year of general experience OR Two (2) years of education above high school

GS-05: Four (4) years of education above high school OR One (1) year of specialized experience equivalent to at least the GS-04 grade level

GS-06: One (1) year of specialized experience equivalent to at least the next lower grade level

NOTE: Equivalent combination of education and experience are qualifying for all grade levels and positions for which both education and experience are acceptable.

General Experience
Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

Specialized Experience
Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:

Examples of specialized experience at the GS-05 grade level Interview patients to obtain demographic and third party insurance information; greet patients; maintain logs on referrals and reports; knowledge of available health resources and programs, medical terminology, and medical care practices. Examples of specialized experience at the GS-06 grade level Receive and direct patients and visitors, answering routine inquiries, and making appropriate referral of questions concerning patients' condition, use and apply medical terminology, determine eligibility requirements for Medicare, Medicaid, CHIPS, Private insurance and the Veterans Administration, enforce and work with laws and regulations related to the confidentiality of medical records and the release of information from medical records, computerized data entry and information systems.
Time In Grade
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

You must meet all qualification requirements within 30 days of the closing date of the announcement.