Description:
The purpose of this position is to pr ovide quality a nd efficient h ousekeeping se rvices to guests or guest areas while maintaining the highest level of customer service.Requirements:
SKILL AND KNOWLEDGEKnowledge of cleaning procedures and proper use of cleaning equipment and approved cleaning chemicals, including familiarity with applicable Safety Data Sheets (SDS). Knowledge of NGIS program standards. Knowledge of how to operate all in-room appliances (e.g., coffee maker, television, clock radio, telephone, etc.). Ability to utilize Property Management System (PMS) software to update room status using the in-room telephone system. Ability to accurately complete daily room status reports and housekeeping assignment sheets. Ability to interpret, execute, and document cleaning actions in accordance with NGIS Housekeeping Manual and program policy guidance. Ability to apply knowledge of general cleaning procedures to complete housekeeping tasks. Ability to safely and properly use common hand and powered tools. Ability to apply sound judgment to schedule and prioritize work assignments in order to honor requests for No Service/Do-Not-Disturb while adhering to program standards for in person service follow-up and cleaning frequencies. Ability to navigate web-based Learning Managed System (LMS) and use associated software to complete online and e-learning training. Ability to communicate clearly and effectively in English, both verbally and in writing with management, staff and guests. PHYSICAL EFFORT
This position is required to do considerable standing, bending, kneeling, walking, pushing, pulling, lifting, stretching and climbing. Must have ability to perform moderately strenuous physical labor as unassisted lifting, moving and carrying of supplies and equipment weighing up to 45 pounds is required. Assisted lifting, moving and carrying in excess of 45 pounds may be required. May be required to climb/descend stairs and properly placed stepladders.
WORKING CONDITIONS
Work is primarily performed indoors in areas that normally have adequate heat, light, and ventilation. Some facilities will require exposure to outdoors, as access to some rooms is from the outside, resulting in exposure to nature and weather conditions. The incumbent may be exposed to dirt, disagreeable odors, and skin/eye irritants from strong cleaning solutions used in household cleaners. Personal Protective Equipment (PPE) is provided and required to be utilized for safety reasons.
Mar 11, 2024;
from:
usajobs.gov