Description:
Description: Job Description Daily responsibilities include logging, tracking and resolving an average of 40 to 50 customer interactions in a fast paced environment daily. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call las
Mar 27, 2024;
from:
dice.com