Description:
This position is part of a consolidated Systems Technology Division and reports to a Systems Technology Division Manager. The incumbent provides specialized technical support for the judicial staff, Clerk's Office, U.S. Probation, and U.S. Pretrial Services units located throughout the District of Arizona in the areas of local and wide area network hardware, operating systems, and software.Requirements:
To qualify for this position, the applicant must have two years specialized experience, including at least one year equivalent to work at the next lower level (CL 25).Specialized experience is progressively responsible experience that is in, or closely related to, the work of the position that has provided the necessary knowledge, skills, and abilities to successfully perform the duties of the position. This includes progressively responsible experience related to the technical aspects of network related applications, terminology and methodology including project assignments that involved network related maintenance and technical support. This position requires the ability to lift a minimum of 50 pounds, and the physical mobility to access equipment wherever it may be positioned (e.g., under desks, on racks, etc.). Strong troubleshooting abilities and customer service skills are mandatory. Travel, including overnight travel, is required.
TECHNICAL QUALIFICATIONS:
PREFERRED QUALIFICATIONS
Preference will be given to those candidates who possess significant operational and technical experience relative to the installation, configuration, and support of Windows Server operating systems (extensive experience with Windows Server 2016 and above preferred), Microsoft Active Directory (including administration of group policies, DNS and DHCP services), and Windows 10/11 desktop operating systems; enterprise administration/management and deployment utilities (such as KACE 1000, KACE 2000, PowerShell and VB Scripting); VMware vCenter/ESXi virtualization; and desktop virtualization products. Preference will also be given to those candidates who have extensive knowledge and experience implementing, managing, and supporting networking hardware, topologies, and protocols including Cisco iOS. Experience implementing and supporting physical server hardware, storage area networks, and data backup devices and supporting software is also desired. Preference will also be given to candidates whose work experience provides evidence of strong customer service skills; the ability to work cooperatively with clients, team members, and managers; the ability to handle multiple priorities in a fast-paced environment; and the ability to follow an assigned project through to completion. A bachelor's degree from an accredited university or college is also preferred.