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ISP Support Technician

TEKsystems c/o Allegis Group
Raleigh Full-day Full-time

Description:

Description: Provide world-class customer support for NRTC ISP partners. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity issues and answer questions that ensure an optimal customer experience. Primary Responsibilities *Answer inbound technical support phone calls, chats and emails related to NRTC's ISP partners. *Consult with customers and provide ad
Mar 30, 2024;   from: dice.com

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