Learning and Development Specialist I

Description:

LEARNING AND DEVELOPMENT SPECIALIST I
Hybrid onsite Owings Mills, MD OR Charleston, WV
$33/hr. range, Benefits available

ALTA IT Services has two 12 month+ contract openings for Learning and Development Specialists to facilitate various virtual training classes in support of a Maryland-based health insurance customer. This is a hybrid position with in-office days expected about once per month. Candidates must live within commuting distance to Owings Mills, MD OR Charleston, WV. Either location is acceptable.

Top 5 Required Skills
Learning and Development Specialist

1. Virtual and In-Person Facilitation experience
2. Classroom management
3. Technical Expertise
4. Relationship Building
5. Strong Communication and Written skills

PURPOSE:
Facilitates training programs to ensure that employees are equipped with the right skills, knowledge/abilities to perform their assigned tasks, strengthen current skills, and acquire new skills to meet current and future business demands. Both virtual Instructor-led and Instructor-led training programs are delivered to maximize reach and impact on the organization.

ESSENTIAL FUNCTIONS:

• Facilitates both virtual instructor-led & instructor-led training that reflect adult learning ideas to build capabilities and drive behavioral change and engage learners.
• Utilizes business trends and post-learning evaluation to improve training content and delivery.
• Contributes to the development and maintenance of training materials.
• Partners with coordinators to maintain scheduling of training courses.

QUALIFICATIONS

• Education Level: Bachelor's Degree OR In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
• Experience: 2 years of experience delivering various training, teaching, or adult learning modules to large audiences.

KNOWLEDGE, SKILLS, AND ABILITIES (KSAS)

• Knowledge of adult learning delivery methods and principles.
• Knowledge and understanding of learning management systems (LMS).
• Ability to troubleshoot and use video editing software.
• Proficient in Microsoft Office applications.
• Ability to conduct thorough research to uncover insights.
• Ability to analyze, organize and prioritize work while meeting multiple deadlines.
• Skill in talking to others to convey information effectively.
• Ability to maintain effective interpersonal relationships.
• Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
• Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

HOURLY RATE: $33.00/hr. range W2, Benefits available.

For consideration, please contact Melissa McNally via

mmcnally@altaits.com

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