Where

IT SPECIALIST (CUSTOMER SUPPORT)

$66,732 a year
Army National Guard Units
Helena Full-day Full-time

Description:

THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE BARGAINING UNIT POSITION.

This IT SPECIALIST (CUSTOMER SUPPORT) position, Position Description T57021P1/T57022P1, is part of the Montana Army National Guard, J6. (Position Description can be obtained from HRO.)

Selected candidates will NOT be required to be a member of the MTARNG.

Selecting Official: Sidonie Mattoon

Also Advertised As:
T5: MT-12353997-T5-24-128 (Open to the Public, Veterans' Preference DOES Apply)
T32: MT-12353990-AR-24-116

Requirements:

GENERAL EXPERIENCE:
Must possess experience, education, and/or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.

GS-09 SPECIALIZED EXPERIENCE OR EDUCATION IN LIEU OF SPECIALIZED EXPERIENCE:
Must possess at least 12 months experience, education, or training which is equivalent to the next lower grade (GS-07) in receiving, maintaining, and issuing data storage media for computer operations. Experience in scheduling the use of computer time for program processing. Experience collecting and sequentially staging input media with associated program instructions for processing. Experience in at least one programming language. Translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language. Experience interviewing subject-matter personnel to get facts regarding work processes and synthesizing the resulting data into charts showing information flow. Experience in analysis of the interrelationship of pertinent components of the system. Experience planning the sequence of actions necessary to accomplish the assignment. Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency. (Must address these specialized experiences in resume to be considered for this grade.)

OR

Must have a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related. Major study--computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field. (Copies of all relevant transcripts must be provided to qualify using education.)

OR

Must have a combination of Specialized Experience and Education that equal 100% of the requirements.

GS-11 SPECIALIZED EXPERIENCE OR EDUCATION IN LIEU OF SPECIALIZED EXPERIENCE:
Must possess at least 12 months experience, education, or training which is equivalent to the next lower grade (GS-09) that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. (Must address these specialized experiences in resume to be considered for this grade.)

OR

Must have aPh.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. Major study--computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field. (Copies of all relevant transcripts must be provided to qualify using education.)

OR

Must have a combination of Specialized Experience and Education that equal 100% of the requirements.


PLACEMENT STATUS/TENURE OF SELECTEE FOR A NON PERMANENT T5 Position :

TEMPORARY PROMOTION/REASSIGNMENT/CHANGE TO LOWER GRADE - For Title 5 permanent current employee as selectees only: This is may be an obligated position or term/indef only position. If a permanent employee in the Title 5 MT NG Excepted civil service employee accepts this position, he/she will retain their permanent status AND have rights to return to their previous Title 5 position.

TEMPORARY PROMOTION/REASSIGNMENT/CHANGE TO LOWER GRADE - For Title 5 Term current employee as selectees only: This is may be an obligated position or term/indef only position. If a Term employee in the Title 5 MT NG Excepted civil service employee accepts this position, he/she will retain their Term status AND may have rights to return to their previous Title 5 position (if still available).

INDEFINITE APPOINTMENT - For Current Title 32 selectees (any Status) or Title 5 NTE/VRA employees: This is may be an obligated position or term/indef only position. If an on-board employee in the Title 32 or NTE T5 excepted civil service accepts this position, he/she will convert to a T5 Term appointment (tenure 3) with possible permanent status OR without possible permanent status. This employee will have NO reemployment rights to their previous T32 position; but may be reinstated to Title 5 NTE/VRA position if still available.

INDEFINITE APPOINTMENT - State National Guard Members not currently a MT NG federal employee: This is may be an obligated position or term/indef only position. Selectee will be appointed as a TERM T5 Term employment with possible permanent status OR without possible permanent status (tenure 3).
Mar 19, 2024;   from: usajobs.gov

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