Description:
Job Description: We are seeking a highly skilled Genesys Core and Voice engineer to join our team. In this role, you will play a pivotal role in designing, implementing, and maintaining Genesys customer engagement solutions. Responsibilities: Design and configure key Genesys components like IVR, call routing, and call recording systems.Integrate Genesys with other enterprise systems (CRM, ERP, databases) to create a unified experience.Maintain and troubleshoot Genesys systems to ensure optimal p
Apr 5, 2024;
from:
dice.com