Description:
Description Robert Half is seeking a Help Desk Tier 1 Technician to join our clients fast-paced environment. This role is based in West Des Moines, Iowa and is a long-term contract / temporary opportunity. Job Description Provide first-level technical support to end-users regarding software, hardware, and network-related issues via phone, email, or chat.Diagnose and troubleshoot problems, escalate complex issues to Tier 2 support when necessary.Document all support interactions and resolutions
Apr 6, 2024;
from:
dice.com