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IT-Help Desk Tier 2/3

TEKsystems c/o Allegis Group
Houston Full-day Full-time

Description:

Description: One of the nation's largest concrete contractors is seeking a IT-Help Desk Tier2/ 3. This will be 80% phone support and 20% deskside. They must have strong customer service skills and a strong hardware/software support background. Job Duties Participates as a team member in all aspects of Technical Systems (Help Desk) support. Resolves all tiers of support issues. Expedites aged or critical tickets by monitoring the support queues. Advises the Tech Support Manager of any outages or
Apr 6, 2024;   from: dice.com
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