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Hybrid Customer Service Representative

TEKsystems c/o Allegis Group
Hudson Full-day Full-time

Description:

Description: Typical Day: Providing customer service to clients/drivers by answering inbound calls: 4 types 1. Accident Claims 2. Setting up Rentals 3. Glass Claims 4. Roadside Assistance Obtain and document all required information from caller and accurately putting it in the system Almost every call is inbound- will receive overflow of operator calls (will become knowledgeable in all departments)- only outbound calls you will make are to body shops, towing companies, etc. to provide the cli
Apr 11, 2024;   from: dice.com