Description:
Helpdesk Manager Location: West Palm Beach, FL- Hybrid 4 days 1 work remote they only work 35 hours per week 8-5pm mon-thur and friday 8-3 Salary: $60-80K Interview process: 1st round with Team and 2 Final round. This can be someone that is a manager or lead. Strong experience with KPI s, SLA s and ITL is required. Qualifications and Success Factors HDI or ITIL certification is preferred. Experience with IT Service Management systems is a must. Experience with Microsoft Dynamics CRM is preferre
Apr 11, 2024;
from:
dice.com