Description:
Position: Service Desk Agent Location: Sandy Springs, GA Hiring: Contract Note: This is a Nightshift role. JD: Responsibilities Provide a consolidated point of contact for providing Tier 1 technical support to the end usersProvide 1st level technical support for all IT related issuesRespond to trouble tickets via phone and email in a timely mannerDetermine the scope of the trouble ticket and the responsible departmentResearch and resolve technical trouble ticketsImmediately notify appropriate i
Apr 12, 2024;
from:
dice.com