Description:
Description: Provide first and second level incident resolution and request fulfillment for all users with hardware, software and application issues. Provide accurate and timely logging of incidents and resolutions in ITSM ticketing system. Able to effectively support individuals from all levels of the organization including C level Ability to properly prioritize support issues based upon urgency, severity and impact to both the individual and the organization Manage ticket priority, categorizat
Apr 16, 2024;
from:
dice.com