Description:
Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely mannerRespond to customer issues via phone, email and computer chatProvide customer assistanceDocument customer interactionsRun diagnostics to resolve customer reported issuesEscalate issues to the next Tier with next level of difficultyInstall, make changes and repair computer hardware and softwareFollow-up with customers to ensure issues are resolvedQualifications for Help Desk Technician Microsoft Certified Systems
Apr 17, 2024;
from:
dice.com