Description:
Role : NOC Technician Location : Pittsburgh , PA Network operations center (NOC) technicians have three primary responsibilities: Tier 1 support for all calls to call center and support requests placed online. Proactive network monitoring Manage trouble ticket queue. NOC technicians provide tier 1 technical support for calls to the call center and support requests submitted online. NOC technicians will be responsible for collecting all pertinent information for the trouble ticket and escalating
Apr 17, 2024;
from:
dice.com