Description:
Video Teleconferencing Operations Center (VTOC) Technician Shift Hours: (2 nd shift) 2-10 pm. Video Teleconferencing Operations Center (VTOC) Technician provides Tier I - Tier support. The VTOC team monitors all VTC sessions, conferences, and VTC hardware, troubleshoots, and resolves issues as they arise during video conference calls, escalating and collaborating with engineering teams from other contracts when needed. The VTOC Technician leverages the Remedy ticketing system to maintain effici
Apr 17, 2024;
from:
dice.com