Where

Community Solutions Central Operations Analyst I

Spectrum
Durham Full-day Full-time

Description:

Working under direct supervision in a team environment, responsible for basic monitoring activities to include alert analysis of Wi-Fi managed network equipment. This includes, but is not limited to: customer data and network elements (devices, IP addresses, circuit IDs, vlans, CPE/HE/Core network configuration of services and documentation). Responsible for alarming and intake triage, correlation of key information, ticket creation and initial engagement of proper fix agent support teams. Activ
Apr 20, 2024;   from: dice.com

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