IT SPECIALIST (SYSADMIN/INFOSEC)

Description:

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.

SALARY RANGES:
GG-12: $88,183-$120,512
GG-11: $73,572-$100,545
GG-09: $60,808-$83,103

Requirements:

Applicants must have directly applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies or knowledge, skills and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly relates to the

work of the position to be filled. You must have IT-related experience demonstrating each of the four competencies listed below:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of experience demonstrating this competency include: Configuring management methods and techniques for integrating network system components sufficient to install and maintain network software and hardware.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Experience demonstrating this competency include: Assisting in installing, supporting and maintaining a complex system of networks.

3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of experience demonstrating this competency include: Providing information and guidance on IT issues.

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of experience demonstrating this competency include: Monitoring the availability of networks and systems, and detecting and reporting problems.

In addition to my experience demonstrating the four competencies above, I have qualifying experience such as:

GG-12

-Experience providing tier II/III level support by assisting with the diagnosis and resolution of network problems.
-Experience developing backup procedures and recover systems in the event of hardware or software failure.
-Experience mitigating risks such as installing security patches, running anti-virus or other utilities.
-Experience configuring and optimizing network servers, hubs, switches and routers.

This position is within the Work Category PROFESSIONAL at Work Level FULL PERFORMANCE, Series and Grade GG-2210-12.

GG-11

-Experience safeguarding systems against malicious code and denial-of-service attacks.
-Experience managing capacity planning and resource utilization ensuring adequate capacity for end-user requirements.
-Experience utilizing network health tools to measure network effectiveness, identify trends, and support fault isolation.
-Experience analyzing and reporting vulnerabilities and providing compliance reports.

This position is within the Work Category PROFESSIONAL at Work Level FULL PERFORMANCE, Series and Grade GG-2210-11.

GG-09

-Experience assisting personnel in operating various complex network systems.
-Experience collaborating with supervisors to develop and maintain technical and operational policies for management.
-Experience escalating issues promptly to Tier II engineering for assistance.

This position is within the Work Category PROFESSIONAL at Work Level ENTRY/DEVELOPMENTAL, Series and Grade GG-2210-09.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.