Description:
Overview: The Help Desk Support role provides technical assistance and support to end-users. Responsibilities include resolving technical issues via phone, email, and in-person requests, documenting problems, and ensuring timely resolutions. The position requires hands-on experience or equivalent education in the field. Candidates should possess strong customer service skills and be comfortable working within established guidelines. Responsibilities: Answering call center phones professionally
Apr 22, 2024;
from:
dice.com