EHRM Learning Manager

Description:

The EHRM Learning Manager is responsible for managing VHA/ ILEAD Program Office Administrative access to the TMS; and mapping of VHA Program Office staff to the Domain Structure and to courses, events, assignments, instructors, facilities, locationsand equipment in the TMS. The ILEAD EHRM Team functions as expert technical support for VA medical centers and VHA field and program offices to manage user accounts and training content in the TMS involving EHRM.

Requirements:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/23/2024.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-9, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Working experience with EHRM - Talent Management System (TMS) principles, research, analysis, and evaluation techniques to perform a variety of administrator level TMS tasks and related duties. Understanding the design, implementation and evaluation of a learning management system, specifically the VA TMS, and the infrastructural elements in with which it is integrated. Familiarity with VHA education policy, implementation, or best practices. Knowledge of emerging technologies and their applications. Serving as the primary TMS Domain Manager (managing VHA/ Program Office Administrative access to the TMS; VHA/ Program Office Domain Structure and VHA level courses, events, instructors, facilities, locations and equipment) in the TMS. Developing policy and documents procedure for TMS Administrators (Learning Managers, Item Managers, Content Managers, Scheduling Managers, Assignment Managers, Help Desk Managers, Report Managers and Performance Managers) at VHA/ Program Offices and ensures TMS Administrators are properly trained in their administrator role. Managing in the TMS, VHA courses and content, creating and managing VHA level automatic assignment profiles and managing VHA/ Program Office reporting needs from the TMS. Education: A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. Combination of Education and Experience: An equivalent combination of specialized experience and education as described above may be used to meet the total qualification requirements for this position. Only education in excess of the amount required for the GS-9 level (a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree) may be used to qualify at this level. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation.
You will be rated on the following Competencies for this position: Operations Support- Knowledge of procedures to ensure production or delivery of products and services, including tools and mechanisms for distributing new or enhanced software. Planning and Evaluating- Determines objectives and strategies; coordinates with other parts of the organization to accomplish goals; monitors and evaluates the progress and outcomes of operational plans; anticipates potential threats or opportunities. Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing presentations; listens to others, attends to nonverbal cues, and responds appropriately. Technology Awareness- Knowledge of developments and new applications of information technology (hardware, software, telecommunications), emerging technologies and their applications to business processes, and applications and implementation of information systems to meet organizational requirements. Technical Competence- Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.