Description:
10+ years of related experience. Working experience validating various Contact Center components related to voice, email, and work items channels both on-Prem and Genesys cloud to include Genesys data and reporting. For both Functional and Non-Functional expertise in Test Case Design, Test Execution, Defect Management, Reporting, and Test Asset Maintenance (manual and automated). Experience in logging the bugs on Qtest and Jira. Proficient in preparing Test plan strategy, Test Approach, and Test
Apr 24, 2024;
from:
dice.com