Description:
IT Service Desk Manager Job Summary: This role oversees and manages all aspects of IT support, including our service desk team members, IT Support, and AV Specialists. In addition to managing support operations, the successful candidate will be responsible for leading IT projects to enhance our systems, and services. To ensure efficient performance of the support team, the creation, management, and monitoring of Key Performance Indicators (KPIs) are a must for this role. Essential Functions: Te
Apr 25, 2024;
from:
dice.com