Where

Help Desk Specialist

Dunhill Professional Search
San Antonio Full-day Full-time

Description:

Help Desk Specialist Remote - SATX Secret Clearance* Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user-problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident, and ensures the customer contract information is accurate and complete. Performs basic user-problem analyses f
Apr 25, 2024;   from: dice.com

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