Where

User Support Help Desk-Onsite at either Reston or Herndon, VA Office

Nexgen Technologies
Reston Full-day Full-time

Description:

(Onsite at either the Reston, VA or Herndon, VA Office) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technol
Apr 26, 2024;   from: dice.com

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