Description:
Responsibilities: 1. Respond to customer inquiries via phone, email, or chat regarding utility services, including billing, service interruptions, and account inquiries. 2. Provide accurate and timely information to customers regarding utility policies, procedures, and service offerings. 3. Assist customers with setting up new utility accounts, transferring services, and processing payments. 4. Address customer concerns and complaints with professionalism and empathy, striving to resolve issues
Apr 26, 2024;
from:
dice.com