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Vice President, Customer Care Operations

Samsung Electronics America
Ridgefield Park Full-day Full-time

Description:

Position Summary Reporting to the SVP of Customer Care and based in Ridgefield Park, NJ, the Vice President of Care Operations is a customer facing role responsible for providing the strategic direction, leadership, and execution of Customer Support, B2B Display Service, Warranty and Technical Returns for Samsung Electronics America. Your focus will be on enabling a digital and customer first approach, and in the process, navigate the organization away from a purely break fix mentality. You wil
Apr 27, 2024;   from: dice.com

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