Description:
The Veterans Health Administration (VHA) supports the provision of patient care using telehealth technologies which increase a Veteran's access to care and support a Veteran's self-management. This includes developing and delivering virtual and digital technologies which help Veterans communicate synchronously and asynchronously with their health care teams and coordinate, track and manage their health care.Requirements:
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.Basic Requirements:
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
English Language Proficiency. Supervisory Health Technician (Telehealth Clinical) must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 38 U.S.C. 7407(d).
Experience and Education:
Experience. One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician.
OR
Education. Four academic years above high school leading to a bachelor's degree with courses related to the occupation.
OR
Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Examples are listed below:
(a) Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field; OR
(b) Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces.
Certification. None required.
Grade Determinations (In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates.): Supervisory Health Technician (Telehealth Clinical), GS-09
Experience: One year of experience equivalent to the GS-8 lower grade level.
Demonstrated Knowledge, Skills, and Abilities (KSA). In addition to the experience above, the candidate must demonstrate all of the following KSAs:
(a) Ability to perform the full range of supervisory duties which includes responsibility for assignment of work to be performed, performance evaluations, selection of qualified staff, and recommendations of awards, advancements, and when appropriate disciplinary actions.
(b) Ability to plan, organize, and coordinate clinical workflow and set short and long-term goals for the program.
(c) Ability to work independently, to set priorities, delegate tasks, meet multiple deadlines, analyze organizational problems, and develop and implement effective solutions to optimize quality, efficiency, performance, and productivity within the service.
(d) Ability to develop policy, manage equipment requests, and provide workload analysis.
(e) Knowledge of all Connected Care programs and operations.
Preferred Experience:
1. 3 to 5 years Telehealth Technician experience.
2. 1 to 2 years supervisory experience.
3. 1 to 2 years Clinic management experience.
4. Experience with VSSC and Power BI reports.
References: VA Handbook 5005/96, Part II, Appendix G50, February 7, 2018.
The full performance level of this vacancy is GS-9.
Physical Requirements:
Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position. May require standing, lifting, carrying, sitting, stooping, bending, pulling, and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment. The incumbent may be required to travel between VA and/or Non-VA clinical care sites and possession of a valid driver's license may be required.
Apr 16, 2024;
from:
usajobs.gov