Description:
Job Description: Level 1 technical support to end-users regarding the use of computers, networks, and related hardware and software. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. On and off boarding support, customer service, trouble shooting and ability to work with a high volume of calls. Develop help sheets and frequently asked questions lists for end users. Assist in preparing, maintaining, and upholding procedures for logging, reporting,
May 1, 2024;
from:
dice.com