Description:
Description Position Overview: As an Incident Manager, you will be an integral part of our Production Support team, responsible for efficiently managing incidents according to established SLA guidelines. You will collaborate closely with various operations teams to swiftly address and resolve incidents, ensuring minimal disruption to our services. Key Responsibilities: Identify, triage, and resolve incidents within SLA guidelines.Document root-cause analysis for high severity incidents and del
May 5, 2024;
from:
dice.com