Description:
Description: *Responding to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment. *Answering tickets via phone and email and own resolution of all of the issues. *Troubleshooting, monitoring, and maintaining desktop applications. *Support new and existing workstation (RTO projects, office moves) *Network connectivity troubleshooting *New printer set up *O365: Exchange, Email Distribution lists etc *Supporting current Windows operating systems and Microsoft Office
May 7, 2024;
from:
dice.com