Description:
Responsibilities: First Point of Contact: Serve as the initial point of contact for all IT-related inquiries, incidents, and service requests from employees. Technical Support: Provide timely and effective technical support to resolve hardware, software, and network issues for end-users. Troubleshooting: Diagnose and troubleshoot technical problems, including desktops, laptops, printers, and mobile devices. Ticket Management: Service Now, manage and prioritize service desk tickets using our tick
May 8, 2024;
from:
dice.com